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Terms, Conditions and Privacy Policy

Last Updated: 5th April 2007

Express Travel respects your security and privacy. The following document outlines our terms and conditions and includes our privacy policy relating to any information you provide us and any personal information we collect about you.

  1. Anti-Spam Terms and Conditions
  2. Risk Assessment Policy For Transporting Children and Young People
  3. Privacy Policy
  4. Cookie Handling
  5. The information we collect
  6. Enquiries, contact, registration
  7. How to Unsubscribe
  8. Payments and Procedures

Anti-Spam Terms and Conditions

Our website incorporates “no-email-collection” Terms and Conditions and we take any attempt to “farm” or “collect” email addresses very seriously. For more information, please read www.unspam.com’s No Email Collection Terms.

Risk Assessment Policy For Transporting Children and Young People

To see a copy of our ‘Risk Assessment Policy For Transporting Children and Young People On Organised School Trips’ click here. You will need a PDF Reader, such as Adobe Acrobat Reader (free download & use).

If you need a printable copy of the original policy please contact us with your email address or fax number.

Other terms and conditions relating to bookings, travelling on our transportation etc will follow shortly.

Privacy Policy

Express Travel will never sell or release your details to any third party.

Please read the information in this document which explains how your details are used.

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Cookie Handling

We make use of the AddFreeStats and Google Analytics services. These services both use cookies as described below.

Please read the AddFreeStats Privacy Policy. We also strictly adhere to the AddFreeStats Acceptable Use Policy.

Google Analytics, is a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help us analyze how users use our site.

The information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity for Express Travel and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of our website. By using our website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

For more details please read Google's Terms of Service.

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The information we collect

For marketing purposes, the date and time of visits to our website, page visits, and IP Address to identify country of ISP origin are the only information we make use of from AddFreeStats and Google Analytics.

Personally identifiable information will only be taken by Express Travel when you submit an enquiry or book with us. Express Travel requires this personal information so we can effectively administer your enquiries and travel arrangements. This information includes and is limited to:

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Enquiries, contact, registration

Any and all information provided by you will be treated in the strictest confidence.

Registering your email address can be done by using the form to the top right of the page, or by leaving the “Receive special offers...” option ticked on the contact and enquiry form when you submit the form.

We can also register your email and/or fax number over the telphone or by fax to the number at the top of the page.

When you register your email address and/or fax number to receive notifications of special offers and discounts, this information will not be stored on the website. It is stored separately and will only be used when a special offer is imminent.

How to Unsubscribe

To unsubscribe your email address please contact us from the registered email address with the word “UNSUBSCRIBE” in the Subject Line.

To unsubscribe your fax number please fax us from the registered number with the word “UNSUBSCRIBE” and the fax number in the message.

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Payment Methods and Procedures

Payments can be made by cash, cheque or bank transfer (BACS).

All information is treated in the strictest confidence.

Complaints & Queries

If you receive any communications that appear to be from Express Travel that abuse or contravene our Policy above, or you suspect may not be official Express Travel communications, please contact us immediately by one of the following methods:

Email to: